Privacy Policy
Marble Ledgers Private Limited ("Company", "Marble Ledgers", "we", "our", or "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, process, store, and protect personal data when users access or use the Marble Ledgers platform and related services.
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Table of Contents
- 1. Scope of this Policy
- 2. Information We Collect
- 3. How We Use Information
- 4. Payment Processing
- 5. Customer Data Ownership
- 6. Legal Basis for Processing (GDPR)
- 7. Data Sharing
- 8. International Data Transfers
- 9. Data Security
- 10. Data Retention
- 11. User Privacy Rights
- 12. Cookies and Tracking Technologies
- 13. Data Breach Notification
- 14. Children's Privacy
- 15. Third-Party Links
- 16. Changes to this Privacy Policy
- 17. Contact Information
1. Scope of this Policy
This Privacy Policy applies to:
- The Marble Ledgers website
- The Marble Ledgers cloud software platform
- Mobile or web applications operated by the Company
- Customer support and communications
2. Information We Collect
Personal Information
Information that identifies an individual user, including:
- Full name
- Email address
- Phone number
- Company name
- Business address
- Login credentials
Business Data
Information created or uploaded by users within the platform including:
- Invoices
- Customer records
- Supplier information
- Inventory data
- Accounting entries
- Financial transactions
This data remains under the control of the customer.
Technical and Usage Data
We may automatically collect:
- IP address
- Browser type
- Operating system
- Device identifiers
- Usage logs
- Platform interaction data
3. How We Use Information
We use collected data for purposes including:
- Providing and operating the Service
- Creating and managing user accounts
- Processing subscription payments
- Providing customer support
- Improving platform functionality
- Monitoring security and preventing fraud
- Communicating service notifications and updates
4. Payment Processing
Subscription payments may be processed by third-party payment processors including Razorpay.
Marble Ledgers does not directly collect or store credit card information.
Payment information is processed according to the security and privacy practices of the payment processor.
5. Customer Data Ownership
All business data entered into the Marble Ledgers platform remains the property of the customer.
Marble Ledgers processes such data solely for the purpose of delivering the Service and maintaining platform functionality.
6. Legal Basis for Processing (GDPR)
Where applicable under the General Data Protection Regulation, we process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- User consent where required
7. Data Sharing
We do not sell personal data.
We may share information with:
- Payment processing providers
- Cloud hosting and infrastructure providers
- Analytics service providers
- Security monitoring providers
- Government or regulatory authorities where legally required
These providers are required to maintain confidentiality and protect personal data.
8. International Data Transfers
Because Marble Ledgers operates globally, information may be transferred and processed in countries other than the user's country of residence.
We implement appropriate safeguards to ensure such transfers comply with applicable data protection laws.
9. Data Security
We implement appropriate technical and organizational security measures designed to protect personal information, including:
- Encrypted communication protocols
- Secure authentication systems
- Infrastructure monitoring
- Restricted data access policies
However, no system can guarantee absolute security. We continuously update our security practices to protect your data.
10. Data Retention
We retain personal and business data only as long as necessary for:
- Providing the Service
- Maintaining customer accounts
- Complying with legal obligations
- Resolving disputes
- Enforcing contractual agreements
Users may request deletion of their personal data subject to legal obligations.
11. User Privacy Rights
Depending on the user's location, individuals may have rights including:
These rights may apply under privacy laws including the California Consumer Privacy Act and other international regulations. Requests to exercise privacy rights may be submitted through our support contact.
12. Cookies and Tracking Technologies
Our website and platform may use cookies and similar technologies to:
- Maintain login sessions
- Analyze platform usage
- Enhance platform performance
Users may manage cookie preferences through browser settings.
13. Data Breach Notification
In the event of a security breach involving personal data, Marble Ledgers will take reasonable steps to notify affected users and relevant regulatory authorities where required by applicable law.
14. Children's Privacy
The Marble Ledgers platform is intended for business use and is not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors.
15. Third-Party Links
Our website or platform may contain links to third-party websites or services. We are not responsible for the privacy practices of such third-party websites.
16. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service features. Updated versions will be published on the Marble Ledgers website. Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
17. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Website: www.marbleledgers.com
Email: info@marbleledgers.com
We are committed to protecting your privacy and ensuring transparency in how we handle your data. If you have any concerns, please don't hesitate to contact us.
